CURRICULUM MODELS AND SKILLS

DCO A: working in dynamic business structures and organizations

This involves understanding the society and world in which the apprentice and company operate, including economic, legal and political systems. This area also covers topics such as ethics, sustainable development, the environmental impact of companies, insurance, budgets and debt.

COD B: Interactions in an interconnected workplace

This area focuses on communication skills, both oral and written. It covers language learning (such as French, German and English), understanding cultural and intergenerational differences, and how to convey information effectively in a professional setting, both within a team and with all business partners.

DCO C: Coordination of business processes

This area covers the basics of business management, covering topics such as organization, internal processes, accounting, finance, marketing, human resources, salary issues and team management.

Here, we learn how to manage day-to-day work, organize tasks, use management and planning tools, and optimize and calculate profitability.

It also shows how to improve efficiency and optimize processes to achieve corporate objectives.

DCO D: Customer and supplier relationship management

In this area, apprentices learn how to interact effectively with customers and suppliers. They acquire skills in communication, counseling, conflict resolution, negotiation and complaint management. The aim is to develop trusting relationships, build customer and supplier loyalty and increase customer satisfaction. This DCO is taught in French, English and German.

DCO E: Use of digital technologies in the world of work

This area covers the methodological and technical skills needed to manage information effectively, store or communicate it, or to be more efficient in day-to-day work (office automation, typing, Google Apps, Cloud, statistics). Apprentices learn to use digital tools to organize, process and secure data, plan events or appointments, create video and audio montages or promotional graphics linked to the company’s commercial operations.

Choice and Option = Advanced English and Finance

Among the various possibilities for in-depth study offered to students in the CFC de Commerce program, Ecole Lemania has chosen two areas of study: In-depth English and Finance. These two in-depth courses are particularly useful for apprentices in their professional careers, whether they are working for a company or continuing their studies, in particular for the Maturité Professionnelle Commerciale.

All students at Ecole Lemania take an in-depth English course to reach CEFR B1 level. At the end of their second year, our students are encouraged to take an internationally-recognized English test such as TOEIC or Cambridge to enrich their personal portfolio. They all also take the Finance option, which deepens their knowledge of accounting and quantitative management techniques, and broadens their professional horizons.